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Frequently Asked Questions
To create a new FAQ: 1. Go to your site dashboard or Editor. 2. Add a question and answer. 3. Assign it to a category. 4. Save and publish. You can edit FAQs anytime.
Yes, you can add media to your FAQs. Go to your site dashboard or Editor, create or edit an FAQ, click the media icon in the answer box, and upload your files.
We review applications within 48 business hours. After approval, onboarding usually takes 3–5 days before you place your first order.
Yes. You get curated beauty products from trusted brands and suppliers.
You can pay with credit card, PayPal, Apple Pay, Google Pay, and Afterpay.
Contact us within 48 hours of delivery. Include your order number and photos. We review the issue and help with a replacement, refund, or other resolution.
For hygiene reasons, opened or used skincare products may not be eligible for return. Check the return policy before you send anything back. Contact support first for damaged or incorrect items.
Delivery time depends on your location and order processing. Check your shipping confirmation for the latest update.
Use the tracking link in your shipping confirmation email. If your order has shipped, that link shows the latest updates.
At this time, we focus on US orders. If international shipping becomes available, we will update the store and shipping policy.
Contact us immediately after checkout. We can only change or cancel an order before it ships.
Some products may be vegan-friendly and gentle for sensitive skin. Check each product page for the full ingredient list before you buy.
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